Legal notice

Legal Notice

Last updated: 1 August 2026

This Legal Notice explains the legal information relating to the operation of freedstore.store. It identifies the business that operates this website and outlines important information about our products, intellectual property, consumer rights, and legal responsibilities.

1. Business Information

The website freedstore.store is owned and operated by:

Freed Store
Trading as Freed Store
52 Crumpsall Street
Bolton
BL1 8ET
United Kingdom

Email: support@freedstore.store

Customer Support: +44 7474326537

Freed Store operates as a UK sole trader.

2. About Our Business

Freed Store is an independent online retailer supplying products directly to customers throughout the United Kingdom.

We offer a carefully selected range of consumer goods, including branded products, compatible accessories, and products sold under the Freed Store name where applicable.

As the retailer, we are responsible for processing orders, providing customer support, handling returns and refunds, and fulfilling any warranties that we expressly provide.

3. Brands and Intellectual Property

Some products available on our website may refer to third-party brands, trademarks, model names, or logos.

These are used only to identify products or indicate compatibility.

Unless we specifically state otherwise, Freed Store is not associated with, sponsored by, endorsed by, or officially authorised by the owners of those third-party brands.

All trademarks, logos, and brand names remain the property of their respective owners.

4. Pricing and VAT

All prices shown on this website are displayed in Pounds Sterling (£).

Freed Store is not currently registered for UK Value Added Tax (VAT). For this reason, VAT is not charged separately or shown as a separate amount on customer invoices.

Where standard delivery is offered free of charge, no additional delivery fee will be payable for that service.

If our VAT status changes in the future, this Legal Notice will be updated accordingly.

5. Product Information

We make every reasonable effort to ensure the information on our website is accurate at the time it is published.

This includes product descriptions, specifications, pricing, availability, delivery information, images, and other product details.

From time to time, genuine errors may occur.

If we discover an obvious pricing or listing mistake before your order has been accepted, we reserve the right to cancel the order or contact you with the correct information before proceeding.

If payment has already been taken for an order that cannot be completed because of such an error, we will issue a full refund to your original payment method without unnecessary delay.

6. Copyright and Website Content

Unless otherwise stated, all content published on freedstore.store belongs to or is licensed to Freed Store.

This includes, but is not limited to:

Written content.
Product descriptions.
Images and graphics.
Logos.
Website design and layout.
Marketing material.
Software and digital content.

This material is protected by UK copyright and intellectual property laws.

You may not copy, reproduce, modify, publish, distribute, or commercially exploit any content from this website without our prior written permission, except where permitted by law.

7. Copyright Concerns

If you believe that any material published on freedstore.store infringes your copyright or other intellectual property rights, please contact us as soon as possible so that we can investigate the matter.

Please send your notice to:

Email: support@freedstore.store

To help us review your request, please include:

Your full name and contact details.
A description of the copyrighted work or intellectual property you believe has been infringed.
The web address (URL) of the content in question.
A brief explanation of why you believe the material infringes your rights.
A statement confirming that the information you have provided is accurate.
Confirmation that you are the rights holder or are authorised to act on the rights holder's behalf.

We will review all valid notices promptly and, where appropriate, take the necessary action.

8. Consumer Rights

Nothing contained in this Legal Notice is intended to exclude, restrict, or limit any rights that you are entitled to under UK consumer protection legislation.

Any guarantees, return policies, or commercial warranties offered by Freed Store are provided in addition to your statutory rights and do not replace them.

9. Limitation of Liability

Nothing in this Legal Notice excludes or limits our liability where doing so would be unlawful.

This includes liability for:

Death or personal injury caused by our negligence.
Fraud or fraudulent misrepresentation.
Breach of your statutory consumer rights.
Any other liability that cannot legally be excluded or limited under UK law.

Subject to the above, Freed Store will not be liable for any indirect, consequential, or unforeseeable loss arising from the use of this website or the purchase of products from it.

Further details regarding liability are set out in our Terms of Service.

10. Third-Party Websites

Our website may contain links to external websites or services operated by third parties.

These links are provided for your convenience only and do not imply that Freed Store approves, recommends, or accepts responsibility for those websites or their content.

We are not responsible for the availability, security, privacy practices, or accuracy of information provided by third-party websites. We recommend reviewing their own terms and privacy policies before using their services.

11. Governing Law

This Legal Notice is governed by the laws of England and Wales.

Any disputes arising from the use of this website or purchases made through Freed Store will be subject to the applicable laws of England and Wales, without affecting any mandatory rights available to consumers under UK law.

Nothing in this section prevents a consumer from bringing a claim where such a right cannot legally be excluded.

12. Complaints

If you are dissatisfied with any aspect of our products or services, we encourage you to contact us so that we have the opportunity to resolve the issue.

You can reach us using the following details:

Email: support@freedstore.store

Customer Support: +44 7474326537

We aim to respond to all enquiries as quickly as reasonably possible during our normal business hours.